Privacy policy

Privacy Policy

Overview

This Privacy Policy describes how Sonic Experimentation Lab (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies and tracking data

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number (if provided)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (order updates, support)

  • Send marketing emails or SMS (if you opt in)

  • Improve our website and customer experience

  • Screen for potential fraud or risk

Marketing & Communications

If you subscribe to our email or SMS list, you may receive updates, promotions, and marketing messages.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in emails

  • Replying STOP to SMS messages (if applicable)

Sharing Your Information

We share your information with trusted third parties to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Marketing and analytics providers (such as Meta and Google)

These providers only use your information as necessary to perform their services.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep track of your cart and session

  • Understand how you interact with our site

  • Improve performance and marketing effectiveness

You can disable cookies through your browser settings.

Data Retention

We retain your order information for our records unless and until you ask us to delete it.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Contact Information

For more information about our privacy practices or if you have questions, contact us at:

Email: SonicExperimentationLab@gmail.com
Business Name: Sonic Experimentation Lab
Location: Los Angeles, California, United States