Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days.

Orders are not shipped or delivered on weekends or holidays.

During high volume periods (such as product drops), processing times may be slightly extended.


Shipping Rates & Delivery Times

Standard Shipping (3–5 Business Days)

  • $8 flat rate on orders under $70

  • Free shipping on orders $70 and over

Express Shipping

  • $15 flat rate

  • Estimated delivery: 1–3 business days

Shipping times are estimates and begin once your order has been shipped.


Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking to update.


Shipping Delays

We are not responsible for delays caused by carriers, weather, or other factors outside of our control.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered:

  • We cannot guarantee changes after the order is placed

  • Additional shipping fees may apply if the package is returned or needs to be reshipped


Lost or Stolen Packages

Once a package has been marked as delivered, we are not responsible for lost or stolen items.

If you believe your package was lost in transit, please contact the carrier directly or reach out to us and we will assist where possible.


International Shipping

We currently offer international shipping to select countries.

Shipping rates and delivery times vary based on destination.

Customers are responsible for any customs fees, duties, or taxes required by their country.


Contact

For any shipping-related questions, contact us at:
sonicexperimentationlab@gmail.com